Q: I have registered but have not received my login details?
A: Most confirmation emails arrive within minutes of registering but please allow up to 30 minutes in case of delays with Internet traffic. If you have not received your email within this time please check your junk/spam mail folder. If you are still unable to find your confirmation email please contact us and we will happily activate your account for you.

Q: Will I get a House sitting job?
A: There are too many variables to guarantee anyone employment as a house sitter using our service. Things such as location choice, location flexibility, date flexibility, duration flexibility and how your profile is perceived, all play a part. Each Home Owners needs and expectations are different and ultimately they choose whom think will most suite their requirements.

Q: Do we get paid for House sitting?
A: Not usually, but everything is negotiable between you and the Home Owner. In the majority of cases it’s a straight swap where House Sitters care for the house and pets in exchange for free accommodation. However there maybe exceptions when a homeowner will offer some money for the house sitting position.

Q: Does the House sitter pay rent to the Home Owner?
A: No, in the majority of cases the House Sitter pays no rent .

Q: Do you get long term House Sitting positions?
A: Yes some can be. House sitting positions can be anything from 1 day to 2 or more years but generally the length of a House Sitting position varies between 1 week and 4 months although it's not uncommon for them to be 6 to 12 months.

Q: Who pays for the utility costs (electricity, gas, etc)?
A: Usually the House sitter pays for what they use although sometimes special circumstances may apply where these expenses are met by the householder. Everything is negotiable.

Q: Can I mind a home with my pet?
A: That’s up to the Home Owner, some don’t mind while others don’t like strange pets in their homes. It is a matter for discussion between both parties.

Q: How long does it take before a House Sitter can contact Home Owners?
A: Registering on the site and taking up the House Sitter membership option is quick and easy. Once registered you are able to contact Home Owners immediately.

Q: Can I mind a house with my family?
A: Yes but the not all Home Owners want families in their homes – others are happy to have children so their pets get extra attention.

Q: I live outside Australia can I still join as a House Sitter?
A: Yes you can

Q: What payment options do I have?
A: You can pay by credit card or debit card. We use PayPal’s secure online payment gateway. You don’t need to be registered with PayPal or need to be a PayPal member to be able to use your cards.

Q: How do House Sitters contact Home Owners?
A: You need to first register with us and then choose to become a member of our House Sitters program. Once you are a member all Home Owners advertisements will now show a messaging window which you can use to send them a private message. You will also be able to access the form enabling you to list your details in our House Sitters database.

Q: Do you send out renewal reminders?
A: Yes, we email reminder notices a few weeks before your membership expires.

Q: Is there a disadvantage to being a first time House Sitter?
A: Most Home Owners will consider first time House Sitters. There are many qualities a person brings to the job and just because you may be new it doesn't mean you will not be as good a House sitter as someone who is experienced.