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Mindahome Members Code of Conduct

When a person joins the Mindahome community, they are required to respect each other’s property, values and ideals. 

Please read and make yourself familiar with this document so that you know what is required to ensure everyone feels comfortable and respected within this community, then confirm acceptance of our Code of Conduct.

Homeowners:

  • My advertisement will give a clear, detailed and accurate representation of my home, pets and duties required of the sitter/s.
  • I will respond to all messages in a timely manner.
  • I will leave my home in a clean and comfortable condition for my house sitter/s.
  • Before appointing the sitter/s I will explain and agree their responsibilities with them including any costs associated with the assignment such as utilities usage.
  • Once I have considered and chosen my sitter/s, I will confirm the appointment with them and 'unpublish' my advertisement which adds a 'sitter found' notice to it. I will inform the unsuccessful applicants.
  • I will provide written instructions and information to help my sitter/s complete the assignment easily and successfully in accordance with the advice provided in Mindahome's free House Sitting Guide. (Mindahome also recommends you use the sample house sitting agreement provided for you in the guide). 
  • I will provide all relevant contact details - my own while travelling and a local person able to provide advice or help should it be required as well as that of my vet. I agree to repay any out of pocket vet costs should they be incurred in my absence.
  • Unless there are unforeseen circumstances, or I have communicated with the sitter/s and they agree, I will not return to the home before the house sit is completed.
  • I will ensure no one else will be residing in the home during the term of the sitting position except the agreed sitter/s.
     

House sitters:

  • My profile will give a truthful, clear and accurate representation of me, detailing my skills and experience.
  • I will respond to all messages in a timely manner.
  • Once I have been selected for a sitting position I will enter the details into my Mindahome bookings calendar.
  • I will consider and discuss the home owners requirements and instructions with them including any changes I would like made before accepting the house sitting position and sign any agreement documents if requested.
  • I will only apply for positions I know I can fulfil and when I confirm a sitting position, I will not cancel unless there are exceptional circumstances. 
  • If there are any emergencies, either with the home or pets, I will follow the homeowners instructions at all times and inform the owner as soon as possible.
  • I will ensure every care is taken of the owners pets, belongings and furniture in their home. 
  • I will not interfere with any belongings or furniture in the home and will only use the rooms that the owner has designated for my use.
  • I will absolutely not invite anyone else to stay in the home without first getting the express permission of the home owner.
  • Before leaving a sitting job, it is my responsibility to make sure I leave the home as clean, if not cleaner, than I found it. 
  • I understand that the owner may need to return earlier than expected if there are exceptional or unforeseen circumstances.
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